When contacting us through the Contact Form or Live Chat on our website, you will be asked to enter your full name, email address, phone number or other details to help you with your inquiry.

We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

We also collect comments, feedback, service reviews and recommendations/suggestions.

​We collect your personal information when you fill out a form (Contact Form) or open a support ticket (Live Chat).

We may use the information we collect from you when you fill out the Contact Form, surf the website, or use certain other site features in the following ways:

• To provide and operate the services;

• To personalize your experience and to allow us to deliver the type of content and service offerings in which you are most interested;

• To allow us to better service you in responding to your customer service requests;

• To send periodic emails regarding your order or other services;

• To follow up with them after correspondence (live chat, email or phone inquiries).

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Yes. We use cookies to analyze data about site traffic and site interaction in order to enhance site experiences and tools in the future. Cookies also help us better understand your preferences based on previous and/or current site activity, which in turn ensures we provide you with improved services. 

We use cookies to:

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• Ensure the website’s security;

• Identify unique visitors and track a visitor’s session on the website;

• Improve the system’s effectiveness measurement;

• Identify and save user language preference.

We do not sell, trade, or transfer to outside parties your personally identifiable information unless we receive a prior written consent from you. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CalOPPA requires commercial websites and online services to post a privacy policy. The law’s reach goes beyond California and requires any person/company in the United States and anywhere in the world that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

According to CalOPPA, we agree to the following:

• Users can visit our site anonymously;

• A link to our Privacy Policy is added on our home page or as a minimum, on the first significant page after entering our website;

• Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

Learn more about CalOPPA at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

We may update our Privacy Policy as required by applicable law, and to reflect changes to how we collect, use and store your personal information. You will be notified of any Privacy Policy changes via email and on our Privacy Policy page.

We encourage you to periodically review this page for the latest Information on our privacy practices. Unless stated otherwise, our most current Privacy Policy is the one that can be found on our Privacy Policy page. 

This Privacy Policy was written in English, and may be translated into other languages for your convenience. If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.

If you do not wish for us to collect and process your data any more, please contact us at info@ravendronesolutions.com.

If you have any questions about our Privacy Policy or would like to access, correct, amend or delete any personal information we have about you, please contact us at info@ravendronesolutions.com.